Refund Cancellation

💸 Refund & Cancellation Policy – eNextSchool

Effective Date: [Insert Date]

At eNextSchool, we aim to ensure complete satisfaction with our school management platform and related services. Please read our Refund & Cancellation Policy carefully before subscribing or making payments.

🧾 1. Subscription Plans

eNextSchool offers software-as-a-service (SaaS) to educational institutions through monthly, quarterly, or annual subscription plans. All payments made to eNextSchool are for access to digital services, hosting, and support.

🔄 2. Cancellation Policy

  • Cancellation by Customer (Schools/Admins):

    • You may cancel your subscription at any time via your admin dashboard or by contacting support.

    • Cancellation will be effective at the end of the current billing cycle (monthly or annually).

    • No new invoices will be generated after cancellation.

  • Auto-Renewal:

    • Subscriptions may renew automatically unless canceled before the renewal date.

    • Reminders will be sent via email/SMS prior to auto-renewal (if applicable).

  • Cancellation by eNextSchool:
    We reserve the right to suspend or terminate access if:

    • You violate the Terms & Conditions

    • Payments are not received after multiple reminders

    • Fraudulent or abusive activity is detected

💰 3. Refund Policy

Due to the nature of digital services, we follow a no-refund policy, except in the following cases:

✅ Eligible Refund Situations:

  • Duplicate Payment made accidentally

  • Incorrect Billing due to system error

  • Service Not Activated after payment within 7 working days

❌ Non-Refundable:

  • Change of mind after activation

  • Partial usage of the subscription period

  • Unused features of the platform

  • Account suspension due to Terms violation

Refunds, if approved, will be processed to the original payment method within 7–10 business days.

📬 Contact for Refunds & Cancellations

To request a cancellation or refund, please contact our support team with the following details:

  • Registered School Name

  • Subscription ID or Invoice Number

  • Date and mode of payment

  • Reason for cancellation/refund

Email: enextschool@gmail.com
Phone: +91 90071 55022
Website: https://enextschool.com

⚖️ Legal & Jurisdiction

All disputes related to cancellations or refunds are subject to the jurisdiction of [Your State/City, e.g., Kolkata], India.